Rich

spencer

Lead UX Designer 

We're not just making pretty interfaces. We're actually in the process of making an environment where we'll spend most of our time, for the rest of our lives. We're the designers. We're the builders. What do we want that environment to feel like? 

                                                                                               

                                                                                                  -Wilson Minor

SkillSEts

LEVEL OF AWESOME

Fairly

Super

Design Tools

SKETCH

INVISION

ADOBE CC

OMNIGRAFFLE

AXURE RP

Collaboration Tools

SLACK

QUIP

INVISION

GOOGLE APS

TRELLO

design method

LEVEL OF AWESOME

Fairly

Super

WIREFRAMING

SKETCHING

WHITEBOARDING

PROTOTYPING

AGILE

PERSONAS

INTERVIEWING

 
 

Achievements

Some

2019

Sogeti USA Indianapolis, IN
Senior UX Consultant

Lead UX Designer

Advocating UX best practices and user-centered design solutions for client enterprise applications in the retirement/financial planning industry. Established design principles and created wireframes articulating the design direction and user experience for a sophisticated 401k customer distribution workflow. Coordinated and lead regular design reviews with business, marketing and legal within the context of AGILE Sprint schedules for deliverable work. Used AGILE to facilitate and lead cross-functional team collaboration between business owners and engineering. Conducted user research incorporating user results into designs.

Salesforce Indianapolis, IN
Senior UX Designer

Email Collaboration and Approval
Using regular feedback from our customers in combination with new research and Personas, was responsible for designing and bringing to customer GA a cloud-based email collaboration app which allows email marketers to review, collaborate on design and ultimately approve emails for send. 

2013-2017

US PATENT 9980112

Granted 5/24, 2018

System and Method for Coordinating an Emergency Response at a Facility

Conceptualized and designed a Mobile App using non-proprietary technology to provide situational awareness and decentralized real-time assistance by an employee workforce during an emergency event.

CloudPages
Using continual feedback from our customers in combination with new research and Personas, was responsible for designing and bringing to release new customer features and regular customer feature improvements for a cloud-based web page buiding app

2007-2013

Fusion Alliance Indianapolis, IN
Senior Consultant

Marketing Campaigns
Using customer and Persona driven design, was responsible for designing and bringing to release new customer features and regular customer feature improvements for a cloud-based app used by customers to create and initiate marketing campaigns

New Patient Scheduling for Home Visits Designed the UX in collaboration with product team and stakeholder requirements for a browser-based scheduling tool allowing patients to schedule nurse home visits for new patient insulin pump instruction and orientation.

Insulin Delivery System - DITA Engineer Created and implemented the user help documentation for the Roche ACCU-CHEK series of insulin pumps using  DITA XML for the user assistance software bundled with each device. 

Ecommerce for Subscription Medical Journals Designed the UX in collaboration with user researchers and the engineering dev team responsible for designing and building a sophisticated ecommerce solution for medical professionals wishing to purchase subscriptions from a large catalog of medical journals

3pt Solutions, Inc. Minneapolis, MN
Senior Consultant

NAZCA, Inc.

Collaborated with an engineering development team to create the visual design, UX, and build the HTML/CSS UI for a cloud-based SaaS app that provided real-time property title, tax, and real estate audits for local county governments. 

Business Process Mapping
Collaborated closely with Engineering teams to articulate and map the business processes used to facilitate and manage the delivery of electrical power to most of North America.

2004-2007

Orbital ATK

Designed and built the HTML/CSS UI for a major aerospace company and defense contractor website.

2002-2004

Annual Conference Enrollment & Scheduling Tool:
Designed and built a browser-based app that enabled customers to register for a national tradeshow conference. Functionality included scheduling and customizing event sessions, building seminar tracks, networking, and receiving real-time updates and changes to the conference schedule. 

Exhibitor Magazine Rochester, MN
Senior Web Designer

Designed, built, and maintained the corporate website for a national design trade magazine for event show marketers. Created, edited, and published digital content and assets for the online edition of the magazine. 

Contact me

Let's design and build something great together!

Ping me and I'll get back to you asap.

Celery Bog Nature Area

West Lafayette, IN

November 2016

 
 

© 2017 by Rich Spencer